Canada Conference Education Program
Wednesday, October 9
1:30 pm - 3:00 pm
Enhancing Collaboration Between Loss Prevention and Facilities Management Teams
By fostering a strong partnership between loss prevention (LP) and facilities management (FM) teams, organizations can not only reduce risks and losses but also optimize operational efficiencies and create safer environments for employees and customers. Join us for a panel discussion on enhancing collaboration between LP and FM teams for organizational success. In this session, we’ll will explore the crucial partnership between these two functions and how they can work together effectively to mitigate risks, enhance security, and optimize operational efficiencies.
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Learning Objectives:
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Identify Challenges in Partnership: We will identify common challenges that arise in the collaboration between LP professionals and FM teams, such as differing priorities, communication gaps, and resource allocation issues.
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Understand Supporting Dynamics: Participants will gain insights into the dynamics, organizational structures, and collaborative activities that foster successful partnerships. Examples will be provided to illustrate how alignment on goals, processes, and technologies can lead to positive outcomes.
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Implement Actionable Strategies: Attendees will leave with practical action items to implement within their organizations. These strategies will focus on improving communication channels, establishing joint training initiatives, and leveraging technology to enhance collaboration and achieve mutual goals.
Moderator:
Rui Rodrigues
Executive Advisor, Loss Prevention & Risk Management, RUCA Consulting
Over the last 30 years, Rui has worked with various retail organizations including HBC, ICI, Best Buy, Staples, and Holt Renfrew where he built best in class Loss Prevention & Risk Management programs. He continues to consult with retail organizations in the areas of Loss Prevention & Risk Management, specializing in strategic program design; security personnel recruitment & development; threat & risk assessment; problem solving and facilitating vendor partnerships.
Panelists:
Marco Addesa
Senior Loss Prevention Leader, Best Buy Canada
Marco is a seasoned loss prevention professional with over 25 years of experience. He began his career at the T. Eaton Company (Eaton’s) as a loss prevention investigator and has since held senior positions with the Toronto Police Service professional standards unit, Home Depot, DHL Logistics, and now Best Buy Canada as a senior loss prevention leader. In this role, he oversees regional loss prevention managers and security teams for the company’s retail locations, distribution centres, and the corporate head office. Marco actively contributes to the industry through work with the Retail Council of Canada and the Manitoba Retail Crime Task Force. Passionate about community involvement, his community efforts include fundraising for the SickKids Foundation, raising over $600,000 through the annual Best Buy Softball Tournament, and serving as a former board member for Peel Crime Stoppers. He is regarded as an expert in retail loss prevention and security.
Deanne Barker
Senior Manager, Facilities, Best Buy Canada
Deanne Barker leads the facility operations team at Best Buy Canada. Deanne and her team are responsible for all areas of facility operations, inclusive of retail, corporate, distribution and service centers. She is certified as a Sustainability Facility Professional (SFP®) and a Facility Management Professional (FMP®) by the International Facility Management Association (IFMA), and a current member of the Connex board of directors.
Nikhil Rattan
Senior Manager Health & Safety, Best Buy Canada
Nikhil Rattan leads the EHS program for Best Buy Canada. He holds a Bachelors’ Degree in Electrical Engineering from Purdue University and additional educational credentials in Human Resources and Health and Safety from the University of Toronto. He is a Canadian Registered Safety Professional (CRSP), Certified Human Resources Leader (CHRL) and a certified practitioner in Environmental Social Governance (ESG).
3:15 pm - 4:15 pm
DEMO Lab: Canadian Winters & Salt Damage
Join this live demonstration to discover effective methods and tools for winter applications in snow and ice management. Witness the impact of salt, sand, and brine on slippery surfaces, and learn about application techniques and spreader operation. Address critical challenges like refreezing and corrosion, explore alternative and eco-friendly solutions, and compare materials to prevent slips and surface damage. Attendees will gain insights to make informed decisions to reduce liability, extend surface lifespan, and optimize costs.
Facilitator:
Frank Gerendas
General Manager, Triple J Contracting
Gerendas manages key accounts for multiple prominent clients including major companies from the aerospace, pharmaceutical, automotive, and government sectors. Gerendas graduated from Seneca Polytechnic with a degree in Environmental Landscape and Management.
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